A female candidate being interviewed via video interviewing software

Video Interviewing Software

4 Big Reasons You Need to Switch Your Video Interviewing Software

September 18, 2022

Tima Rassool

Tima Rassool

Content Writer

Change is difficult. We understand. We also understand that change is frequently required to stay ahead of the curve and maintain a competitive edge. Some people find it difficult to change what they have been using for years because they believe it is “good enough,” not realizing what they could be missing out on.

The same can be said of video interviewing software. If you are still using outdated and old-school software, you might find that it no longer meets your needs. It’s sometimes best to try out some of the newer options on the market to see how they can help your company.

Therefore, in this article, we will explore 4 big reasons why you need to switch your video interviewing software. Let’s get started.

1. Missing Out on Some Vital Features

Video interviewing software must have vital features to ease the assessment process

The first reason you should switch to another video interviewing software is that you’re missing out on other essential features. Video interviewing software offers many great features, such as the ability to conduct live or recorded interviews, share interview recordings with others, integrate with top tech providers, assess more than 100 candidates at once, streamline recruitment, identify the best talent for your company fast, and so much more.

If your current software lacks any of these features, it is time to switch to other software that can give you the full range of benefits that video interviewing offers.

Additionally, newer software options usually have more features than older ones. They are constantly adding new features to stay ahead of the competition and meet the ever-changing needs of users.

By switching to newer software, you can be sure you are getting all the latest updates. 

2. Lacking Support

Customer support assisting recruiters using a video interviewing software

The second reason to switch your video interviewing software is that you may lack support. If you are using older software, the company may no longer provide support for it.

This can be a big problem if you encounter technical issues or have questions about how to use the software. Without support, you will be left to figure things out independently, which can be frustrating and time-consuming.

Additionally, newer software companies are usually more responsive to user needs and feedback. They want to keep their customers happy, so they always work on improving their products.

If you feel like your current software company is not supporting you, it is time to switch to a company that values its customers and is always working to improve its products.

3. Complex User Interface

A recruiter confused with a video interviewing software user interface

One of the features that sets video interviewing software apart from other types of software is the user interface. A good user interface is essential for a great user experience.

If you are using video interviewing software and find the existing interface difficult to navigate or use, then it is time to switch to another software. A good user interface should be easy to use and understand, so you can focus on conducting great interviews with candidates without the hassle.

Also, candidates should easily use the software to schedule or reschedule an interview. So if your current software is not meeting these standards, it is time to switch to another software that can give you and your candidates a better and more engaging user experience.

4. Inability to Generate Psychometric Reports

Video interviewing software carrying out psychoanalytic reports on candidates

The fourth reason to switch your video interviewing software is that you may be unable to extract valuable insights into the candidates’ personality traits. Psychometric reports often help you understand your candidates’ personalities. This information can be useful in determining which candidate would be the best fit for your company and avoid making the wrong hire. 

Video interviewing software like EVA-SSES can provide you with psychometric reports that help you learn more about candidates through their personality traits. These 5 traits include neuroticism, agreeableness, conscientiousness, openness to experience, and extraversion.

Therefore, with EVA-SSES, you can know your candidate’s personality in-depth, which will help you gauge whether or not they have what it takes to succeed at the job. 

Suppose you cannot generate a psychometric report with your current software. In that case, it is time to switch to another video interviewing software that can provide you with such in-depth personality insights.

Wrapping Up

At the end of the day, if the video interviewing software you currently use does not offer you regular updates, world-class support, a good user interface, or the ability to access psychometric reports, then it is time for you to switch to another software. 

200+ leading companies across the globe are relying on EVA-SSESS to build customizable assessments, get in-depth psychometric reports, detect ideal keywords, rank applicants, and create an exclusive and memorable applicant experience. Request a free demo now!

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Tima Rassool

Tima Rassool

A wordsmith, storyteller, and content strategist – Tima is an MBA graduate with 6+ years of experience in the world of HR. With over 2,000 blogs under her belt, Tima's expertise and insights have helped businesses across the globe take their recruitment to the next level and stay ahead of the curve.

Turn top talent to employees fast

Hire, assess, onboard and manage top talent for every job. See how Elevatus streamlines everything; from acquire to new hire.

Request a demo