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Managing Diverse Teams: 6 Winning Strategies Revealed

January 4, 2023

Kiran Kazim

Kiran Kazim

Content Writer

There are many horror stories out there of managers failing to manage diverse teams correctly.

Today, we can all agree that having a wide range of perspectives in an organization can improve innovation, foster collaboration, and increase the potential for success.

At its core, having diverse teams is about more than just representation; it’s about creating an open and inclusive environment for everyone—where all members are respected, heard, and seen. Not to mention, diverse teams can bring their own set of benefits to an organization, ranging from compelling problem-solving to greater management insight. On the bright side, the variety of perspectives allows for new thought processes, which can lead to the development of more well-thought-out solutions and strategies.

Still, it is important to note that managing diverse teams can come with its share of challenges. Therefore, as the world of business evolves, companies must implement strategies to effectively manage and foster diverse teams.

In this blog post, will take you through 6 winning strategies that are going to change the way you manage your diverse teams!

Strategy 1: Clarify Expectations From Day One

A manager clarifies her expectations of having diverse teams.

There’s no denying that managing diverse teams comes with a unique set of challenges. As a leader, the ability to establish strong and positive working relationships among the members can have a tremendous impact on the team’s overall performance. One of the most crucial strategies for doing so is setting and clarifying expectations.

Explaining the value of setting expectations should be the first step to ensure that all team members understand the importance and purpose of defining what’s expected of them. Moreover, it provides clear objectives, promotes accountability, and builds trust. With a well-defined understanding of expectations, team members are likely to feel a sense of ownership and pride in their work.

Once the importance of setting expectations is communicated, team members should be pretty clear on how the process works. That process can involve an outline of the tasks, responsibilities, and outcomes, which should be discussed and agreed upon with each team member. Team leaders, on the other hand, can provide guidance and support when necessary.

Part of the process for setting expectations involves an open, ongoing dialogue between team members and team leaders. The team leader should establish communication that’s respectful, honest, and open. Asking questions and being receptive to feedback can help to identify and troubleshoot potential problems that might arise.

In addition to communicating effectively, there are a few other important tips and tricks for ensuring that expectations are clear. For example, it’s important to set time frames for each task, track the team’s progress, and provide recognition when those expectations have been met. This recognition can be as small as a simple ‘thank you’ or something more meaningful, such as a reward or bonus points.

Overall, understanding and clarifying expectations are essential components of managing diverse teams. By setting clear expectations, providing guidance, rewarding progress, and having open dialogue, leaders can foster a positive, productive, and successful team environment.

Strategy 2: Communicate Openly At All Times

A manager communicates effectively with one of the diverse teams' leaders.

Open communication is crucial for managing diverse teams and fostering productive collaboration. It is the foundation for trust and respect, which are essential components of any successful team. By being proactive in communicating openly and often with team members, leaders can help create an environment of understanding and cooperation.

At its core, clear communication is about understanding the needs and perspectives of others. It is also about being willing to listen. Fostering an atmosphere of open dialogue can help teams find common ground, build relationships and ultimately, become more productive.

But managing effective communication in a team isn’t always easy. Teams can span departments, locations, and time zones, making it difficult to ensure everyone is on the same page or that the lines of communication remain uncluttered.

Thankfully, there are plenty of creative strategies to keep the dialogue flowing. Consider investing in the right tools such as video interviewing software, task management tools, or other collaboration software—so that communication and collaboration are streamlined. Most importantly, setting up regular check-in meetings, even if they are just once a week, is also a great way to stay connected and ensure everyone’s understanding of goals and tasks.

Creating a team chat channel also helps team members stay connected. Rather than relying on a series of emails, these chat channels allow teams to have real-time conversations and respond more dynamically. Additionally, team leaders can use chat channels such as Slack to share their insights and pull their teams closer together, creating an even more cohesive unit.

On the other hand, staying proactive with communication can also help to build relationships within teams. One simple move is to create a “team personality wall” where team members can post information about themselves—their interests, hobbies, and dreams. This encourages members to see each other as more than just colleagues but as individuals.

Finally, to ensure open communication, team members must be willing to contribute. Therefore, leaders should encourage team members to voice their ideas and thoughts and also be willing to welcome constructive criticism. This helps create an open, collaborative atmosphere, which is key to communication.

Strategy 3: Foster Collaboration to Build Closer Teams

One of the diverse teams collaborating closely at work.

Collaboration between team members can help create an atmosphere of mutual respect, trust, and creativity for your organization. Not only does it foster a feeling of camaraderie, but it also can inspire innovation, get tasks completed quicker, and create a space for creativity and fresh new ideas.

Moreover, the benefits of collaboration are especially valuable when managing a team made up of diverse individuals. More specifically, when all team members are encouraged to express their thoughts and ideas, everyone brings a unique contribution to the table. This can result in a range of new perspectives that wouldn’t have been shared if each person was solely focused on their own tasks. In this respect, teams that collaborate together can also recognize when another team member is struggling and offer motivation. This ultimately helps to create an uplifting, encouraging, and supportive environment.

If your team is looking to foster a collaborative environment, here are a few tips to get started:

  • Encourage team members to bring their ideas to the table and be open to feedback.
  • Provide opportunities for your team to work on projects together and brainstorm ideas.
  • Ask for team members’ opinions and actively listen to what they have to say.
  • Foster an environment of trust and respect, where differences of opinion are accepted and celebrated.
  • Acknowledge and reward team effort and try to involve team members in decision-making.

Building a culture of collaboration among your team will help bring out the best in everyone and ultimately prove to be beneficial for your organization. As Alfred Warrior once said, ”Collaboration allows us to go further together than we ever could apart.” By making sure everyone’s voice is heard and that people feel safe to share, your team will be able to work together to achieve even the most ambitious of goals.

Strategy 4: Encourage Diversity in The Workplace

One of the diverse teams in a company is happy with the welcoming environment it offers.

Building a successful diverse team is essential for every business and organization – no matter the size. A team that is mindful and aware of factors such as gender, ethnicity, race, socioeconomic status, and age can help foster creative thinking and problem-solving. Any organization looking to stay current, innovative, and competitive must understand the importance of a diverse workforce.

When it comes to embracing diversity, the most important thing to focus on is inclusion. How can you create an environment that is welcoming, respectful, and accepting of everyone?

First and foremost, a diverse work culture requires a robust recruiting process. This should include job postings that reflect the company’s commitment to diversity, as well as actively reaching out to underserved groups and communities both nationally and locally. This can include incentives and support sessions that are available to all team members, regardless of their unique differences. Additionally, seek out candidates who have different life experiences and can offer different perspectives on issues.

Moreover, when hiring and managing diverse teams, it is important to create a system of clear communication as well as trust and respect. This can be done by providing training on team building, which should include topics on unconscious biases, microaggressions, and diversity in the workplace.

Furthermore, make sure to recognize the individual strengths and talents of each team member. Regularly check in with everyone and be sure to provide incentives or constructive criticism as needed.

When businesses and organizations focus on understanding and nurturing diversity, it opens the door to different ways of seeing the world. On the bright side, allowing team members to work together, utilize each other’s different skill sets, and appreciate diverse perspectives is incredibly beneficial for both the organization and its employees. Ultimately, the management of diverse teams can help any business or organization become more successful, more creative, and more innovative.

Strategy 5: Practice Inclusivity and Nurture It

A recruiter practicing inclusivity to manage diverse teams.

What if your team never had an “us vs. them” mentality? What if everyone’s voice was heard? What if everyone felt respected regardless of their gender, race, class, and/or other differences?

That’s why it’s important to have strategies in place to safeguard the health and well-being of your diverse teams. Here are some tips for practicing inclusivity to create a safe and supportive work environment for everyone.

  • Experience Workplace Training: Provide everyone on your team with training opportunities to learn how to recognize unconscious bias in the workplace and manage diverse teams better.
  • Facilitate Understanding: Promote awareness of everyone’s unique backgrounds. Have guest speakers come in and talk about their experiences, or suggest a book club where diversity and inclusion are key topics.
  • Celebrate Differences: Show your team that you respect and appreciate their differences. Small gestures mean a lot; like celebrating diversity-related holidays in the office or other recognition events.
  • Hire with Diversity in Mind: When bringing in new people, look beyond qualifications and focus on their character. Consider qualities such as inclusivity, cultural awareness, and collaboration.
  • Empower Leaders: Look for existing teams to serve as diversity advocates, with the power to model respectful behavior and stand in as allies.

Creating an inclusive team environment is a complex task, but not an impossible one. Be mindful, create dialogue, and constantly ask yourself how you can better foster inclusion. And don’t forget the most important step; show you care. Just the fact that you’re investing effort into managing diverse teams is a powerful statement.

Strategy 6: Support Professional Development

A manager supporting the development of the company's diverse teams.

When you manage diverse teams, you know how important professional development is to ensure that each team member can reach their full potential and remain engaged with their work. As each team member brings a unique set of skills and experiences to the table, effective professional development can help them remain on top of the latest trends and trends, learn new skills, and stay up-to-date on changes to existing skills.

At its core, professional development involves tailoring learning opportunities to each person’s individual needs and strengths. By encouraging your team to obtain specific certifications, attend industry seminars, or seek out professional mentorship, you can provide them with the resources needed to expand their knowledge base, stay motivated in their field, and develop new skills that will help them grow continually.

When you manage diverse teams, you can use these avenues for professional development to ensure that each team member has access to the same level of resources. Additionally, you can create a team development plan and curate resources specifically for team members. This plan should include yearly goals for professional development, outline resources available, such as continuing education courses, webinars, and schedule one-on-one learning and mentoring sessions.

Furthermore, it is important to provide team members with the flexibility to pursue individual development at their own pace. This will create an environment of learning in which team members are able to take advantage of opportunities that they find interesting or exciting while continuing to look for continued growth in their areas of expertise.

By incorporating these elements into your professional development plan, you can help your team members gain the necessary skills and knowledge to succeed in the modern workplace and contribute to their professional growth. This can ultimately benefit your organization by allowing team members to maximize their potential and remain engaged in the success of your organization.

Final Thoughts

Ultimately, managing diverse teams can be both challenging and rewarding. By following the six strategies we’ve outlined in this article, you’ll set your team up for success. From regular check-ins to being aware of your own bias, these tips will help you foster a positive and productive work environment for all. Do you have any other suggestions for managing a diverse team? Let us know in the comments below!

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Kiran Kazim

Kiran Kazim

Turn top talent to employees fast

Hire, assess, onboard and manage top talent for every job. See how Elevatus streamlines everything; from acquire to new hire.

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