December 28, 2023

Requesting a Reference for a New Employee Email Template

Reem Al-Tamimi

Reem Al-Tamimi

Content Writer

An employee requesting a reference for a new employee email template

If you’re in the process of requesting a reference for a new employee, it’s a clear sign that you’re approaching the crucial final stages of your hiring process. This step is fundamental in validating your choice and ensuring you’ve selected the right candidate. Whether your potential employee has provided a list of references or you’ve independently identified their former employers, the next move is to establish a connection with these references.

Reaching out to past employers with a well-crafted email is more than a mere formality; it’s a strategic approach for gathering insightful information. This method allows you to schedule a convenient time for a detailed discussion while also giving the referee ample time to recall and prepare their thoughts about the candidate. This preparation is key in ensuring that the feedback you receive is both thoughtful and useful.

To achieve this, you need an email that’s both professional and approachable. It’s important to express your intentions clearly while maintaining a friendly tone. Looking for a requesting a reference for a new employee email template? We’ve got you covered. Our template is tailor-made to align with your company’s unique style. It’s your go-to resource for connecting efficiently with referees, unlocking valuable insights that are essential for making informed hiring decisions. Let’s explore how this template can be tailored to meet your needs.

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Requesting a Reference for a New Employee Email Template

When conducting a phone reference, it’s important to ask targeted questions to gain a comprehensive understanding of the candidate’s past work experience and professional behavior. Additionally, for a more streamlined process, consider using our employee reference request template. This template is specifically designed to help you efficiently request references from a candidate’s listed contacts.

Subject: Reference Request for [Candidate_name]

Hello [Referee’s Name],

My name is [Your Name], and I am with [Your Company Name]. We are currently finalizing our hiring process for the position of [Job Title]. Your former colleague, [Candidate_name], is among our top candidates for this role.

To ensure we make an informed decision, I am reaching out to gather additional insights about [Candidate_name]. I understand that you have worked closely with [him/her], either as [his/her] manager or colleague at [Previous Company Name], and [Candidate_name] has referred to you as a potential reference. Your perspective on [Candidate_name]’s work ethic, skills, and professional conduct would be incredibly valuable to us.

Would it be possible for us to have a brief phone conversation today or tomorrow? I would like to discuss [Candidate_name]’s performance and suitability for the role in more detail. Please let me know if the contact number provided by [Candidate_name] ([+00100000000]) is correct for reaching you. Alternatively, feel free to share your insights via email.

I assure you that any information you provide will be kept strictly confidential.

Thank you very much for your time and assistance. It is greatly appreciated.

Best regards,

[Your Name]

[Your Position]

[Your Contact Information]

[Your Company’s Email Signature]

A recruiter writing a reference letter.

What is a Reference Request Email? 

An email requesting a reference is a formal communication used in the hiring process, typically sent by employers or hiring managers to a potential employee’s former employer, supervisor, or coworker. The purpose of this email is to gather information about the candidate’s previous work experience, performance, and professional behavior. This step is often taken when a candidate is seriously being considered for a role, as it helps in making a well-informed hiring decision.

References play a critical role in the hiring process. They provide insights into how well the candidate performed in their previous roles, highlight any challenges they might have faced, and reveal their potential for future success in the new position. While senior staff or managers usually provide employee references, colleagues or team members can also offer valuable perspectives. In situations where a candidate has limited formal work experience, references might come from personal connections like friends, teachers, or university lecturers. Although these references may focus more on personal qualities than professional abilities, they still offer crucial insights into the candidate’s strengths and weaknesses.

Requesting a reference email is more than just a procedural step; it’s a tool for understanding the nuances of a candidate’s past performance and behavior, shaping the employer’s decision-making process for new hires.

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Crafting an Effective Email Requesting a Reference

When it comes to hiring new employees, an email requesting a reference is a critical tool in the recruiter’s arsenal. This email serves as a bridge between the potential employer and the candidate’s past, helping to paint a clearer picture of their professional history and capabilities. Crafting an effective reference request email involves a careful balance of professionalism, clarity, and consistency.

Introduction and Context

The introduction of your email should set the stage for the request. Start by introducing yourself and your role in the organization. Briefly mention the position for which the candidate is being considered. It’s crucial to establish the connection between you and the candidate – whether they listed the recipient as a reference or if you’re reaching out based on your research. This section should build a foundation for the request, making it clear why you’re contacting this particular individual.

Information to Include

In this part of the email, specify what you are looking for in the reference. This might include inquiries about the candidate’s job performance, interpersonal skills, and ability to handle specific responsibilities or challenges. Ensure that your questions are relevant to the role for which the candidate is being considered. It’s also helpful to ask for examples or situations that illustrate the candidate’s skills and behaviors. Remember to include a request for the best way and time to contact them, whether it’s a phone call or further email communication.

Tone and Professionalism

Maintaining a professional tone throughout your email is paramount. This communicates respect and seriousness to the referee. Use formal language and avoid overly casual phrases. However, a touch of cordiality can make the email more engaging and encourage a positive response. Be concise but thorough in your request, ensuring that the recipient understands the importance of their feedback. Always remember to respect privacy and confidentiality, especially if you haven’t received explicit permission from the candidate to contact this reference.

Closing and Acknowledgements

Conclude your email with gratitude and an acknowledgment of the recipient’s time and effort. A simple thank you can go a long way in showing appreciation for their assistance. Also, make it clear that you are available to discuss any further details or answer any questions they might have. Provide your contact information again for convenience. Lastly, reiterate the confidentiality of the information provided and the significant role it plays in your hiring decision.

A manager talking to another manager requesting a reference for a new hire.

FAQs About Requesting References for a New Employee

How do I ensure confidentiality when requesting a reference?

Maintaining confidentiality is crucial when requesting references. Always assure the referee that the information they provide will be used solely for the purpose of evaluating the candidate’s suitability for the role and will not be disclosed to unauthorized parties. If the reference is particularly sensitive, you can offer to discuss it over the phone instead of through email. Additionally, it’s important to respect the candidate’s privacy by only contacting references they have approved.

What should I do if I don’t receive a response to my reference request?

If you don’t receive a response to your initial reference request, it’s appropriate to send a polite follow-up email after a reasonable amount of time, typically one week. In your follow-up, gently remind the referee of your previous email and reiterate the importance of their feedback for your hiring decision. If there’s still no response, consider reaching out to an alternative reference provided by the candidate or, if necessary, discuss with the candidate to provide additional references.

Are there any legal considerations I should be aware of when requesting references?

Yes, there are several legal considerations to keep in mind. Firstly, ensure that you have the candidate’s permission to contact their references. Without this, you might violate privacy laws. Secondly, be aware of the legal boundaries in your jurisdiction regarding what you can ask about a candidate. Questions should be job-related and non-discriminatory. Finally, some regions have specific laws about providing and requesting references, so it’s wise to familiarize yourself with these to avoid any legal pitfalls.


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Author

Reem Al-Tamimi

Reem Al-Tamimi

A Senior SEO Content Specialist & Certified Translator who knows how to make words work—both for audiences and algorithms. With a sharp eye for research and strategy, she creates content that resonates, and delivers real impact. Her expertise spans SEO, localization, and digital marketing, with 3 years of experience in the recruitment industry.

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