Recruiting Solutions: Best Ways to Assess Soft Skills in an Interview

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How many times have you found yourself in this situation where you find a candidate that has all of the needed experience and technical knowledge for a position while using recruiting solutions? But then they start working with the team, and everything goes south.

Why does this happen? Because they lack the required soft skills.

Simply put, they don’t get along with any of their coworkers, they don’t manage their time and responsibilities effectively, and their attitude makes everything worse. In other words, they do not fit in with the company’s culture.

So how can you effectively assess a candidate’s soft skills before hiring them?

By using advanced recruiting solutions!

Soft skills are best assessed through interview questions answered using recruiting solutions like EVA-SSESS, especially when they are part of an organized interview process. Interpersonal communication and follow-up questions are two advantages that interview questions asked using recruiting solutions provide.

Today, there has been an increased emphasis on finding a candidate with the right soft skills.

Without further ado here are the best ways to assess a candidate’s soft skills in an interview using recruiting solutions.

Why are soft skills the new hard skills?

recruiting solutions to assess candidate's soft skills

Hard skills are very essential and are a good starting point. As any other company you’ll obviously need an employee who understands all the related and concerned principles and a relevant degree. But are these hard skills enough to qualify them for the job?

Absolutely not!

Soft skills are what push people’s careers forward and make them successful. Managers, for example, should communicate effectively and think critically. Recruiters can find a qualified candidate with the help of recruiting solutions. However they may be unable to successfully cooperate or solve issues that may arise, both of which are critical for any business.

No matter the industry, whether business, architecture, computer science, engineering… soft skills, such as communication, leadership, adaptability and teamwork matter.

What type of interview questions should you use in recruiting solutions?

types of questions to ask in an interview using recruiting solutions

The best approach for assessing soft skills is to ask both behavioral and situational questions using recruiting solutions. These questions are open-ended, allowing candidates to speak freely about their own experiences and encourage interviewers to ask follow-up questions.

Candidates are asked to reflect on prior experiences to answer behavioral interview questions. Behavioral questions are the ones that start with “Tell me about a situation where”. Most candidates will respond based on the STAR approach (situation, task, action, result). This approach can help you assess their answers.

Situational interview questions can help you develop relevant situational questions based on what a candidate would be likely to face if they landed the job.

Example of interview questions to assess soft skills through recruiting solutions

questions to ask using recruiting solutions


  • Tell me about a situation when you had to cope with a difficult employee. What did you do to communicate well?
  • How would you describe this to someone from another field?
  • Tell me about a successful teamwork presentation/project you worked on.


  • Tell me about a situation when you had to deal with a team member who was always against your ideas and projects.
  • How would you react if a team leader pushed team members to compete instead of collaborate?
  • Tell me about a situation where you had to work with multiple teams or departments.


  • Tell me about a situation where you took the initiative and led your team through a challenging situation.
  • What would you do if members of your team disagreed with your guidance and refused to follow your instructions?


  • Tell me about a situation where the priorities of a project unexpectedly changed and you had to adapt?
  • What would you do if you were given many tasks to do by the same deadline?
  • What would you do to deal with the surrounding uncertainties?
  • How do you prioritize your tasks when you have multiple deadlines to meet?

Critical thinking

  • Tell me about a situation when you had to make a decision based on insufficient information.
  • What would you do if you noticed a mistake in a report but your manager was unavailable?
  • Tell me about a situation where you had to make a decision without managerial supervision. How did you approach such a situation?

Work ethic

  • Tell me about a situation when you confronted an ethical concern at work.
  • What would you do if you found that your manager/boss was violating the company’s code of conduct?
  • Have you ever encountered a situation when you were asked to share confidential or sensitive information? What did you do?

Wrapping it up

Soft skills interview questions asked through recruiting solutions assist recruiters understand the personality traits that the candidate has and the softs skills they could use on the job. Furthermore, candidates with strong soft skills will succeed in today’s remote work environment.

As a hiring manager, it’s critical to ask questions that will allow you to analyze the candidate’s strengths in key areas more deeply.

EVA-SSESS is a next-generation video interviewing software that enables you to pinpoint and hire top talent fast by testing and evaluating the key skills and abilities through secure and unbiased video assessment interviews. If you’d like to try our award-winning recruiting solutions, book a free one-on-one demo here!

Hire winning teams today!

Sail through the screening process fast with video assessment interviews that help you identify and secure top talent in less time.
Request demo

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